This is a very thorough analysis. One thing that isn't called out that has significantly eroded trust with providers is provider layoffs. These layoffs have devastated providers and clients alike. Companies continue to "threaten" or "hint" at layoffs. They continue to shave benefits off for W2 employees so that they can chase the bottom of what they can get away with paying providers. I have also heard non-clinical members of these companies refer to providers as "fungible" and "supply," and otherwise de-humanize both them and the critical services they provide.
Patricia, this is a great point and one I missed in the piece. Thanks for pointing it out. I do believe (and hope) that the companies who value providers will win in the long term and will do my best to make this point to any companies I work with.
This is a very thorough analysis. One thing that isn't called out that has significantly eroded trust with providers is provider layoffs. These layoffs have devastated providers and clients alike. Companies continue to "threaten" or "hint" at layoffs. They continue to shave benefits off for W2 employees so that they can chase the bottom of what they can get away with paying providers. I have also heard non-clinical members of these companies refer to providers as "fungible" and "supply," and otherwise de-humanize both them and the critical services they provide.
Patricia, this is a great point and one I missed in the piece. Thanks for pointing it out. I do believe (and hope) that the companies who value providers will win in the long term and will do my best to make this point to any companies I work with.